Frequently Asked Questions

Find answers to common questions about Wiztream premium IPTV service.

General Questions

What is Wiztream IPTV?

Wiztream is a premium IPTV streaming service that delivers over 40,000 live TV channels and 170,000+ movies and series directly to your device via the internet through the IBO Player application. We provide content from every major country and region in HD and 4K quality.

How does IPTV work?

IPTV streams television content over the internet rather than through traditional satellite or cable formats. Simply subscribe to a plan, receive your login credentials, enter them in the IBO Player app, and start watching on your preferred device.

What internet speed do I need?

A minimum of 10 Mbps is recommended for HD streaming, and 25 Mbps or higher for 4K content. For the best experience, use a wired ethernet connection or a strong Wi-Fi signal on the 5 GHz band.

Is Wiztream IPTV legal?

Wiztream operates as a lawful reseller of IPTV services. All content is sourced from licensed content providers and distributors. We are committed to respecting applicable copyright laws and regulations.

Subscription & Pricing

What subscription plans do you offer?

We offer four flexible plans: 1 Month ($9.99), 3 Months ($24.99), 6 Months ($39.99), and 12 Months ($59.99). All plans include full access to our complete channel and VOD library.

How can I pay for my subscription?

We accept Visa, Mastercard, PayPal, and cryptocurrency payments. All transactions are processed securely through our encrypted payment system.

Do you offer a low-risk way to try the service?

Yes — our Try 1 Month plan gives you a full month for just $8.99, so you can evaluate the service without committing long-term.

Can I share my subscription with family?

Each subscription is designed for one device at a time. For family use, we recommend purchasing additional subscriptions to ensure optimal streaming quality for everyone.

Technical Support

Which devices are compatible?

Our service works on a wide range of devices including Smart TVs (Samsung, LG), Android boxes, Amazon Fire Stick, smartphones (iOS and Android), tablets, and computers (Windows and macOS) through the IBO Player app.

How do I install Wiztream on my device?

Download IBO Player from your device's app store, open it, and enter the login credentials provided after your subscription. Check our Installation Guide for step-by-step instructions.

I'm experiencing buffering. What can I do?

Try the following: restart your device and router, use a wired ethernet connection, ensure your internet speed is at least 10 Mbps, and close background applications. If the issue persists, contact our 24/7 support team.

How many devices can I use simultaneously?

Each subscription allows streaming on one (1) device at a time. This ensures optimal performance and stream quality for all users across our network.

Content & Features

What channels are included?

Our service includes over 40,000 live channels spanning sports, movies, news, kids, music, entertainment, documentary, and international content from every major region worldwide.

Do you offer Video on Demand?

Yes, our extensive VOD library features over 170,000 movies and 30,000+ TV series covering all genres. New content is added regularly to keep our library fresh.

Reseller Program

How can I become a reseller?

Visit our Reseller page for full details on credit packages, profit margins, and partnership benefits. Contact us on WhatsApp to get started immediately.

What are the benefits of becoming a reseller?

As a Wiztream reseller, you receive competitive wholesale pricing, a dedicated reseller panel, priority technical support, and the ability to set your own retail prices for maximum profit margins.

Still Have Questions?

Our support team is available around the clock to assist you.